We are a family of four, foreigners who have lived in Japan for nine years. We intend to continue living in Japan for a long time, and decided to look for a home that suits our family. We tried to find in suumo at first and tried several agencies but there was this content from a female real estate agent, that you know she has your back. We consulted with Toho House during our house search. We were impressed by the trustworthy atmosphere of your office and your warm welcome. they have free drinks and etc.
担当者にどんな相談をなされましたか？ その時の対応はいかがでしたか？
When we met Ms. Ochiai, to be honest, we were surprised to learn that she was a female real estate agent. However, her warm, parental personality gave us a great sense of reassurance. We felt she was a person full of compassion and responsibility.
Although there were times when communication was difficult, Ms. Ochiai worked tirelessly to find our ideal home. We frequently exchanged emails, and she always provided accurate and excellent answers.
弊社のお金に関するサービス、例えば、 住宅ローンの対応、未来カレンダーなどはいかがでしたか？
We had heard that obtaining a mortgage is extremely difficult for foreigners, but we decided to take the plunge and try.
The mortgage application process was particularly important and extremely challenging. It was truly difficult, and there were times when we almost gave up. The paperwork was quite complicated, but she provided thorough support.
担当者へのメッセージがあればお願いいたします。
Thanks to Ms. Ochiai's tremendous support, we were able to overcome it. The time we spent together, including long consultations and late-night meetings, is immeasurable. She even went so far as to visit our previous home to help with the paperwork. Sometimes she help us on deciding what is best for us. At times when we cannot decide for ourselves. Her unwavering commitment to doing everything possible to meet our needs was truly wonderful. Above all, I am glad that she never gave up on us.
Ms. Ochiai brilliantly fulfilled our initial wish to find our ideal home. We are deeply grateful.
5.0